BOUQUETS ARE AS USEFUL AS BRICKBATS: THE INFLUENCE OF INTERORGANIZATIONAL CITIZENSHIP BEHAVIORS ON THE INNOVATION PROCESS
Abstract
This study investigates how interorganizational citizenship behavior influences the innovation
process. By investigating interorganizational networks and relationships, we offer new
perspectives on how these linkages can serve as sources of innovation that lever competitive
advantage. We identified seven dimensions of citizenship, and analyzed them with regards to
different phases of the innovation process (i.e., idea, invention, exploitation). We integrated the
notions of cooperative and collaborative behavior as conditions for citizenship. Our qualitative
investigation of the sailing industry cluster in New Zealand demonstrates the utility of
citizenship to understand, access, and use external resources to innovate. We find that two
dimensions of citizenship – advancement and altruism – are most prevalent during the entire
innovation process. Citizenship tends to be embedded in collaborative linkages during the idea
and invention phase, but cooperative linkages are sufficient to develop citizenship during the
invention and exploitation phase. Further research is necessary to generalize the role of
citizenship for the innovation process.
Domains
Business administration
Origin : Files produced by the author(s)
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